Shipping policy
Shipping Policy
Effective Date: [8 Sept 24]
At Worldwideshop.com.au, we’re committed to delivering your favourite products as quickly and efficiently as possible. This Shipping Policy outlines how and when your order will be shipped, along with important information about shipping costs, delivery times, and international orders.
Shipping Destinations
We proudly offer worldwide shipping! Whether you’re in Australia, the U.S., or anywhere else, we ensure your order is delivered safely to your doorstep.
Processing Time
- Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays). After your order is processed, you will receive an email confirmation with tracking details.
- High-Demand Periods: During sales or busy periods, processing times may extend to 3-5 business days.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and order weight. Here’s a breakdown:
- International: Shipping costs vary by destination and will be displayed at checkout. Customs fees or duties (if applicable) are the responsibility of the customer.
Estimated Delivery Times
- Australia: Standard shipping takes 3-7 business days. Express shipping options are available for 1-3 business day delivery.
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International: Delivery times vary based on location:
- North America: 7-14 business days
- America: 7-14 business days
Please note that these are estimates and delivery may take longer during high-demand periods or due to customs processing.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number and link to track your package in real-time. If you don’t receive this email, please check your spam folder or contact us at admin@worldwideshop.com.au.
Customs, Duties, and Taxes
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These are not included in the shipping cost and are the responsibility of the customer. We recommend checking with your local customs office for more information.
Shipping Restrictions
While we strive to ship to as many locations as possible, certain countries or regions may have shipping restrictions. If your order cannot be fulfilled due to shipping limitations, we will notify you immediately and provide alternative solutions or a full refund.
Lost or Delayed Packages
If your package is lost or delayed, we’re here to assist. Please contact us at admin@worldwideshop.com.au if your package does not arrive within the estimated delivery time. We will work with our shipping partners to resolve the issue promptly.
Contact Us
For any shipping-related inquiries or concerns, feel free to reach out to our customer service team at admin@worldwideshop.com.au. We’re always happy to help!